Chat with an agent

Type as the customer and see exactly what the agent would say on a call. Use it to test a new agent, a script change or a tool, before calling real customers.

Prepare

Find out which variables the agent needs.

curl https://app.scalysis.com/api/v1/agent-scripts/2207/chat/prepare \
  -H "Authorization: Bearer YOUR_API_KEY"

Check chat_ready is true, and note every name in variables.

Start

Send a value for each variable. The agent speaks first.

curl -X POST https://app.scalysis.com/api/v1/agent-scripts/2207/chat/sessions \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{ "variables": { "agent_name": "Priya", "brand_name": "Demo Store", "customer_name": "Rahul" } }'

Save session.session_id and session.revision.

Send what the customer says, with the latest revision.

curl -X POST https://app.scalysis.com/api/v1/agent-scripts/2207/chat/sessions/1061566/messages \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{ "text": "Haan bol raha hoon", "revision": 2 }'

The last assistant message is the agent’s reply. Repeat until is_completed is true, or stop any time.

Good to know

No phone call is made, but your wallet must have balance.
Replies can take a few seconds. Wait for each response before sending the next message.

Get Started

Core Concepts

Guides

Webhooks

Help

Chat with an agent

Good to know

Prepare chat

Start chat

Send message

​Good to know

Prepare chat

Start chat

Send message

Good to know