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1

Create it

Send your list as contacts:
Check contact_count matches your list, then save campaign_id.
2

Start it

3

Pause or resume any time

Same request with "action": "pause" or "action": "resume". Calls already live finish normally.

Agent uses custom variables?

contacts only carries customerName, orderNumber and orderNotes to the agent. If your agent uses other variables like {brand_name}, send a CSV instead and list the columns the agent should see:
Column names must match the variable names in the agent. Rows missing a value the agent needs are skipped.

Limits

  • 2,000 contacts per request.
  • maxConcurrency defaults to 1. Asking above your account limit returns 400.
  • To start right away, send "startImmediately": true when creating.